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How jilispot Handles Your Personal Information

Your account data, payment details, and activity on jilispot are handled with a clear purpose — to run your account, process your GCash, Maya, or InstaPay transactions, and keep your session secure.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access or delete dataCookies explained clearlyContact path for data requests
jilispot How jilispot Handles Your Personal Information
DATA REQUEST CONTACTS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal data we hold on your account, reach out through any of the channels below. We aim to respond to all data-related requests as quickly as our verification process allows — typically within a few business days once your identity is confirmed.

Live Chat Open the chat widget from your account dashboard and select the data privacy option. An agent will log your request and confirm next steps.
Email Support Send your data request to our support address from the email registered on your account. Include your registered GCash or Maya number so we can locate your records.
Account Settings Some data corrections — like updating your contact number or linked e-wallet — can be done directly inside Account Settings without contacting support.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Security is built into every part of how your data moves through the platform — from the moment you log in with your OTP, to when a withdrawal lands in your GCash or Maya wallet. Here is how we manage the four key areas of data responsibility.

Account Security

Every login uses OTP verification to your registered mobile number. Session tokens expire automatically and we flag logins from unrecognised devices for an additional check.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your payment method choice — GCash, Maya, or InstaPay. No third-party advertising cookies are placed without your consent.

Data Retention

Transaction records tied to GCash, Maya, or InstaPay payments are kept for the period required by applicable law. Account data not tied to a legal obligation is removed after your account closes.

Requesting Changes

Submit a data access or deletion request via live chat or email. We verify your identity first using your registered details, then process the request and confirm completion by the same channel.

Common Questions About Your Privacy on jilispot

These are the data and privacy questions we hear most often. If your question is not listed here, reach out through live chat and we will walk you through it directly.

We collect your name, contact number, email address, and the payment method you register — typically your GCash or Maya number. Device and session data is also logged for security purposes.

Your GCash, Maya, or InstaPay details are shared only with the payment processor needed to complete your transaction. They are never sold or passed to advertisers.

Yes. Submit a deletion request via live chat or email from your registered address. We verify your identity first, then remove the data not required by law and confirm when it is done.

Session cookies keep your login active. Preference cookies remember your saved payment method. We do not place third-party ad-tracking cookies without asking you first.

Transaction records are kept for as long as applicable law requires. Once that period ends, records are deleted or anonymised. You can request a copy of your history at any time through Account Settings.

Contact our support team via live chat or email with your account details. We take data complaints seriously and will respond with a clear explanation and resolution path.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.